Company History & Vision
MaxterHost was founded on the 18th of October, 2004, providing shared web hosting, reseller hosting, fully managed VPS hosting and self-managed VPS hosting for over a decade. Over the years, we have developed extensive knowledge and experience in the web hosting field that we use today in order to provide an outstanding hosting experience.
We strongly believe that a reliable & high-quality hosting service only works together with a responsive & friendly support team. Our goal is to differentiate ourselves from the huge competition by setting high quality standards, by offering excellent customer service and – most importantly – by building a trusted, long-term relationship with each client.
Top 10 Reasons To Host With Us
12 Years of Experience
We've been active in the web hosting industry since over a decade and plan to stick around for many more years to come. We're on the never-ending quest of improving our services to provide the absolute best web hosting services.
When working with people, communication is key for building a trustful business relationship. When you have a question or issue, we always provide detailed answers, refrain from using canned replies and take the time to leave none of your questions unanswered.
24x7 Phenomenal Support
Our skilled technical support team is available around the clock to assist you whenever you need help with your hosting account. Our average response time is 20 minutes and we make every effort to resolve issues in a timely manner (usually the same day).
24x7 Pro-Active Monitoring
Our servers are monitored at 1-minute intervals by Pingdom (independent monitoring service) and local monitoring scripts which ensure that each service operates properly. We pro-actively check each server several times a day and react quickly when an issue arises.
To achieve maximum uptime, it's crucial to pick enterprise-class components that were particularly built for mission-critical systems and continuous operation. Our production servers are typically HP® ProLiant with Intel® Xeon® processors, multi-port hardware RAID controllers, server-optimized HDDs and between 32 GB and 96 GB of ECC RAM. Shared and reseller hosting servers include Solid-State Drives. Prior to deployment, new servers must pass rigorous quality and stress tests.
Because of the growing amount of online threats, security is no longer an option, but an absolute obligatory requirement. We employ strict security measures and our servers are protected by multiple layers of security, network firewall, web application firewall (WAF), anti-virus & malware scanner, login protection, etc. Security audits are performed at regular intervals. We follow the latest security notices and install critical security updates as soon as they get released.
Award-Winning Hosting & Positive Reviews
Our clients have rated their hosting experience with 4.5 out of 5 stars at HostSearch. MaxterHost was awarded as one of the Top Pick Web Host 2012 by WebHostingSearch and successfully met the standards set forth by FindMyHost's Approved Host Program (Report Card). Find out more on our Awards and Ratings page.
Hosting Community Partnerships
In the web hosting field, new software and technologies are created by innovative companies and we want our clients to benefit from them, too. We have partnered with companies including CloudFlare, Inc., Incapsula, Inc., Attracta® and Breezi Site Builder to expand the features of our web hosting plans.
15-Day Money Back Guarantee*
We strive to give you the best hosting experience, exceed your expectations and fulfill all your hosting requirements. Should you encounter any problems with our service, we will try to find an effective solution in a timely manner. However, if for any reason you decide to cancel your account within the first 15 days*, we would fully refund the hosting fee within 7 business days.
* Available only for hosting. Due to the nature of the service, the money-back guarantee for VPS hosting is only 15 days. No refunds for domain names, SSL certificates and 3rd party products/services.
99.99% Uptime Guarantee
By using enterprise-class hardware located at a Tier III+ data center and by pro-actively monitoring our servers, we are most of the time able to achieve over 99.99% network and server uptime. While we undertake all necessary measures to prevent downtime, we admit that outages can still occur on rare occasions due to unforeseen circumstances. Should our servers fail, we will provide you with a pro-rated credit of up to 100% of your monthly hosting fee, as per our Service Level Agreement.